Consumer Driven Care: Harnessing the Power of Design to Create Patient-Centered Healing Spaces

Program Summary

Accredited for health, safety and welfare this course is equal to 0.1 IDCEC CEU/HSW and 1AIA LU/HSW. There is a paradigm shift occurring in the way we view healthcare. Rising costs, changes in care, and a newfound competition for clientele has changed the game. What used to be a B2C experience has shifted to a C2B mindset that puts the patient at the center of the design, causing professionals to rethink how their space can help leverage patient satisfaction.

This CEU will seek to educate specifiers on modern strategies that are being employed in forward thinking facilities today that foster spaces for healing, support busy staff, and help retain more satisfied patients in the process.

Learning Objectives:

• Identify the shifts in healthcare design away from the clinical to a more consumer-driven mindset.

• Discuss the way color psychology plays a role in the patient’s overall experience.

• Examine the impacts of family becoming more present during the healing process.

• Explore ways designers can maximize the benefits of nature in the healing environment to facilitate healing.